Talent Insights Blog

Posts Tagged ‘Gen Y’

Employer Brands Matter

Post by Janet Sun | Friday, May 29th, 2009 | 3 Comments »

I often hear employers struggle with how much time, effort, energy, budget etc. they should spend on building their brand. In the Gen Y space, we asked candidates what they thought.

91% of Gen Y told us they believe a company’s brand is important when applying for job and internship opportunities. They also believe recognizable brands convey growth, potential and stability. When asked why they want to work for an established brand, Gen Y responded:

  • 76% said an established brand offers growth potential
  • 74% said it will build my resume
  • 73% said it will provide greater job security

Fortunately, only a small fraction (8%) of respondents said they wanted to work for an established brand simply because “my friends will think it’s cool.” Any higher and I would begin to worry about this generation.

We also heard 42% of Gen Y prefers to apply to companies which they / their friends / their families have heard of before, signifying that brand awareness is critical for employers. Take a quick pulse and if many Gen Y haven’t heard of you, which could be the case if your company is in business-to-business markets, then you have some work to do.

Taking brand loyalty even further, 39% said they would take a job with a well-known company solely to have the name of the employer on their resume. Now that says a lot about the power of brand.

So if you find yourself wondering about whether to invest in your employer brand, refer to these stats and remember that your brand drives the hiring results and the preference that you seek.

Socializing Social Media at the Workplace

Post by Mark Kaefer | Wednesday, April 1st, 2009 | 3 Comments »

“Gen F.” Have you heard of or seen this term? A colleague recently shared an insightful post from Gary Hamel’s Management 2.0 blog on WSJ.com, The Facebook Generation vs. the Fortune 500, which spells out how the Facebook Generation – a.k.a. Generation F – will ultimately change the face of the workplace. Companies that don’t get it, Hamel argues, will miss out on attracting the best and brightest and may be setting themselves up for a harsh reality if the Gen F contingent is missing.

Gen F, Gen Y, the Net Kids, Millennials. Whatever you call them, the next generation workforce will comprise half of employers’ headcount budgets within the next 10 years. And if you’ve been reading my last few Talent Insights posts, you’ve also gotten the (not so subtle) sense that these young professionals thrive on social media and new technology. Add these considerations together, and I think Hamel pretty much hits the nail on the head.

Last month, more than 250 college students and young grads took our Web 2.0 Technologies Survey and told us some pretty telling things. The survey focused on collaborative and community-based online media – social and professional networking sites, widgets and gadgets, wikis, blogs, podcasts, video, etc. – and their role in the workplace.

Nearly all respondents, at 94%, reported using social networking sites. Yet when it comes to other new technologies, the largest numbers of Gen Y spend only an hour or less each week on sites liked LinkedIn, blogs and micro-blogs (think Twitter) and video chat apps like Skype. Interestingly, 20% of respondents said they use new media to make new business contacts or learn about career opportunities.

Factor in work and the numbers get more compelling, and employers especially should take note. Forty-two percent of Gen Y told us they use or plan to use social networks at work. A substantial 90% of this same group believes Web 2.0 technologies will make them more or just as productive at work, and nearly the same number – 82% – said they’d be happy to coach their older counterparts on new media if the training was needed. (Incidentally, our Facebook Fan Page members told us just as much, too.)

With cost control being top-of-mind for just about all of us, and given the tendencies of the Facebook Generation, employers have an opportunity to potentially boost productivity – and save money – by setting Web 2.0 and social media standards at the workplace. At Experience, for example, we all rely on Skype for IM and video conferencing. Personally it saves me time when I can just fire off a quick question to a coworker who resides two floors below me. Not that IM is cutting-edge revolutionary, but you get the point: simple measures add up and make a difference.

The Appeal of the Unappealing

Post by Janet Sun | Sunday, March 22nd, 2009 | 6 Comments »

After looking at industries that had the most jobs a few weeks ago, I wanted to know how certain industries stacked up in terms of applicant preference and interest. So I polled 6700+ Gen Y and asked how 9 industries compared in terms of overall appeal. Why these nine? I wanted to present industries that hired a wide spectrum of students and grads (healthcare and education tend to hire for specific skills sets and certifications).

As expected, technology and new media topped the list with 40% or more citing these industries as most attractive. Interestingly, liberal arts majors were just as interested in these industries as business and engineering majors, which signals the broad appeal of these types of companies.

I attribute their interest to the engagement that Gen Y has had with web 2.0 and social media and the fact that tech firms haven’t been mired in the recent Wall Street bank collapses and mortgage housing crisis that we have all been watching for the past 6+ months. I expect that these firms will have the “pick of the litter” this year in terms of talent.

On the other end of the spectrum are the least attractive industries - insurance and manufacturing. Two older industries with perceived slower growth and therefore less opportunity for Gen Y. The survey data clearly suggests that companies at the bottom of the list have a brand perception issue that they need to combat, because there are fast growing, exciting opportunities to be found in these sectors.

I can’t help but think that students and recent grads are overlooking companies in these areas simply because of an overall industry perception issue, rather than what one prospective firm can offer. A perfect example of this is GEICO, the fastest growing auto insurer in the nation who continues to take market share and win awards for best customer service. And I know for a fact that they continue to hire all types of majors to grow their business. Or if you look at the Inc. 500/5000, there are 400 manufacturing companies that make the list as the fastest growing private companies in America.

Of course, all companies need to put their best foot forward when recruiting, visiting campus etc. The challenge that these less attractive companies face is finding the right aspects of their business and company culture that appeal to Gen Y (stability, training, CEO that started at the bottom rung) that allows them to compete effectively with those in the top industries.

Industries with the Most-est

Post by Janet Sun | Saturday, February 28th, 2009 | 2 Comments »

With company layoffs announcements in the news every day, I decided to take a closer look into our jobs database, which at any time has around 200k postings, to see what industries are still hiring.  Not surprisingly, there are healthcare jobs to be found - over 30k across the U.S. Right after healthcare is engineering, finance/banking, education and technology. Given how hard the Wall Street finance sector has been hit, one might not expect to see finance/banking ranking third, but smaller banks, insurance companies and some financial services companies are still looking for entry-level talent.  Education is another bright spot with K-12 and universities looking for teachers, instructors and trainers.

I also compared industries by their relative competitiveness. The finance/banking sector, one area significantly impacted by bankruptcies and rescue mergers, has the highest applies per job, indicating many candidates chasing the positions that exist. On the other hand, healthcare with plenty of jobs is the least competitive, highlighting that there is still a tight labor market in that sector.

Top Industies with the Most Jobs

What we won’t know for a while is how President Obama’s stimulus package will impact certain industries (education, energy, healthcare etc.) and spur job growth. In the meantime, know that some of the industries that Gen Y is interested in are the same ones that are still hiring.

On a related note, we recently published a whitepaper entitled “Y Gen Y: Maintaining Access to Top Talent” to inform employers about the importance of the Gen Y generation to the future success of their business. Even in a downturn, it really does pay to think about the long-term. Watch the video, download the tips and share your advice with other employers.

What October is Telling Us

Post by Mark Kaefer | Thursday, November 20th, 2008 | No Comments »

We’ve had the pleasure of enduring temperatures in the 30s all week here in Boston. And there’s no relief in sight! With Jack Frost knocking at the door, I thought I’d take a page from my first Talent Insights post - which I wrote during a time of seasonal transition - and look back at October 2008.

October is historically the busiest month in terms of online recruiting activity - the activity of Gen Y searching for opportunities and accessing career-related resources, and the activity of employers targeting candidates online and on campus for entry-level jobs and internship openings. In Goodbye Summer, Hello Fall: A Look at the Busy Season Ahead, I predicted that October would once again be a very busy month. And now that it’s behind us, let’s take a look at exactly what happened – and consider some recommendations for 2009.

Gen Y's Busy Month

October has been Experience.com’s busiest month so far this year, representing 14% of all page views in the first 10 months of 2008. When combined with September (at 13%), more than a quarter of our page views to date fell in the several weeks that followed my first blog post.

Digging deeper into our October data, we’ve learned that Gen Y accessed career tools and job listings most frequently at the beginning of the week, with Monday-Tuesday-Wednesday leading the pack, representing more than half of all page views on average per week. Respectively, M-T-W garnered 19.0%, 18.2% and 19.4%. Interestingly, candidates on average accessed Experience.com most frequently between 10:00am and 4:00pm in October - a bit earlier in the day from where we were tracking at this time last year.

The end to the fall semester is now a few short weeks away. And as I’ve mentioned before, when students return to campus in January and young professionals get back to work following the holidays, they’ll be recharged and focused on their goals at hand: to either find internships for the summer, land full-time jobs by May and/or use online career resources to help them be successful.

Recruiters that plan to target Gen Y talent in early 2009 have the opportunity to attract an engaged pool of candidates, perhaps more so now than ever before, thanks to all the economic (and competitive) factors all around us. Keeping in mind the lessons from October, I definitely encourage employers to pour through their own traffic reports and consider implementing focused call-to-action messaging and innovative content - including Web 2.0 initiatives such as real-time chat, video integration and more - so that their brand and opportunities resonate with candidates exactly when they’re online.

Stuffing Their Stockings: Gen Y and the Holidays

Post by Mark Kaefer | Thursday, November 13th, 2008 | 1 Comment »

It’s hard to believe that Thanksgiving - and the official start of the holiday shopping season - is just two weeks away. Back in the mid ’90s, my fellow college buddies and I used our winter breaks to earn some extra money while taking time away to celebrate the holidays. I wound up working at Sam Goody. Remember them? Most of the money I earned went right back into buying music, but that’s another story.

Fast forward a dozen or so years, and retailers from Apple to Zales are feeling the pinch this holiday season. Circuit City, once a major league player, announced Monday that they filed for bankruptcy protection. And according to the Labor Department, about a quarter of all jobs lost since this time last year have been in retail. I don’t need to tell you things aren’t all sugar plums for Gen Y this winter, but college students and young professionals seeking extra income do have the opportunity to gain experience and earn some money - if they know the right places to look.

Holiday Jobs 2008

The 2008 results of our annual Holiday Jobs Survey, which was completed last month by 645 current college students, graduate students and young professionals, are in line with the greater economic picture. Millennials seeking seasonal employment are dealing with an extremely competitive landscape. As illustrated above, roughly four out of five of our respondents plan to work over the holidays - but more than half of them think they’ll be out of luck in finding employment or an internship. Less than a quarter of respondents had landed a seasonal job at the time of the survey.

In our 2007 Holiday Jobs Survey, which ran at roughly the same time last year, nearly half of respondents then had already secured a holiday job by the beginning of November 2007. Only 20 percent last year reported searching before November, compared to nearly two-thirds (60 percent) this year.

In 2008, Gen Y job seekers told us they plan on finding holiday work through their university career centers, word-of-mouth and online job boards. Retail jobs topped the list of desired job types with nearly a quarter of millennials rating it number one. New internships followed as a close second.

Chilly as things may seem, it’s not all snowballing downhill - those employers that are still looking to hire students and young alumni during this three to five week period have a fantastic opportunity to bring on an engaged and ready-to-work Gen Y contingent. Candidates need to apply TODAY and be more aggressive about finding the positions.

Retailers in need of help and companies seeking short-term interns will have more applicants to choose from, but at the end of the day, the quality of applicant is still important. As far as messaging to this crowd goes, stick to the primary points that millennials told us why they were seeking holiday work in the first place: to gain experience and to earn extra money.

Will Work for Green

Post by Mark Kaefer | Thursday, November 6th, 2008 | 1 Comment »

Wow! What an historic past couple of days we’ve all witnessed. Regardless of your age, affiliation or background, you’ve got to admit that the renewed sense of engagement and excitement within our country’s political system is pretty inspiring.

As expected, Gen Y’s impact on the election was huge. Just take a look at this post-election analysis from MSNBC.com. As we predicted a few weeks back in our 2008 Jobs and Economics Survey, entry-level job creation – a key concern in our troubled economy – would likely play a pivotal role among other critical issues at the polls. In particular, global warming and climate concerns, hot-button topics for millennials, also ranked highly with our respondents. More than a third of young voters identified these issues as top concerns for the next presidential administration.

Focusing in on all things ‘green,’ last week we dove deeper and surveyed Experience members to find out how the green trend has impacted careers and career choices in our politically charged environment.

Will Work for Green

Of the 230+ survey respondents, we learned a few interesting things – with 71 percent saying ‘yes,’ the notion working at a green company was appealing to the vast majority of college students and young alumni. Here’s one respondent their own words:

I would like to work for a company that is green, because to me it shows that they are not just about making a profit. It shows that they are willing to give back to the people by not only finding ways to go green, but to also use them in everyday practices.

And what does Gen Y think constitutes a ‘green company?’ Again, in more of their own words:

My definition of a “green” company is one who is even in the slightest sense environmentally friendly and aware. Things such as recycling/reusing paper or having washable washcloths in the bathroom instead of paper towels are some of the simplest things a green company can do. Also, one that sends e-mails rather than letters in your mailbox constitutes a green company for me.

A green company takes a proactive step towards improving their carbon footprint, educating employees about making smarter decisions and interested in changing the way they do business.

A green company minimizes waste, practices policies and procedures that are environmentally concious [sic], and uses their green status as an incentive for their employees.

Looking back at a green-focused April 2008 Experience survey in which nearly 2,800 millennials responded to, four out of five respondents – nearly 80 percent – said they would be more likely to accept a job offer at a green company over another company, when evaluating two similar job offers.

Employers need to consider these significant numbers and clearly communicate their environmental commitments and socially responsible practices throughout all recruiting programs. Frankly it’s what’s needed to attract top entry-level talent. Just take a cue from the Obama campaign – targeting Gen Y with messaging that resonates with their passions is what will make the difference.

Landing Entry-Level Jobs in a Competitive Landscape

Post by Mark Kaefer | Thursday, October 23rd, 2008 | 1 Comment »

For the fourth year in a row, Experience took the pulse of Gen Y as they set out to find their first jobs after graduating from college. Our 2008 Job Placement Survey, which ran this past summer from mid May through September, polled close to 650 young professionals about the jobs they landed after graduation. We covered everything from job functions to industries and from salary range to reasons for taking the job in the first place. Given our current economic climate, and especially considering a related independent study also released recently, we’ve found some pretty interesting things.

Finding Success After Graduation

Looking at the outcomes of job offers extended so far in 2008, we found that the top 10 industries that placed candidates – seen above with relative percentages – represented nearly 60 percent of all industries. With some slight adjustments, three of this year’s top five hiring industries (Education, Finance/Banking and Accounting) were also in the top five in our 2007 Job Placement Survey. In 2008, we’ve seen an increase in placement in the Technology and Healthcare verticals, as well as jobs at Non-Profits and in Government.

When it comes to the roles that they play, new hires in 2008 topped the job functions list with Engineering at close to 9 percent. Following were Teaching/Education (8.3 percent), Accounting/Auditing (6 percent), Finance (5.9 percent) and Sales (5.2 percent). Analysts also appeared in the top 10, as did marketers, researchers, consultants and administrative staffers. Compared to last year, 2008’s job functions signal a pretty drastic change, as the top two functions – engineering and accounting – each dropped in half, from 18.8 percent and 12 percent respectively.

So what does all of this tell us? Well, let me put it to you this way: of the 650 Gen Y’ers polled, nearly a fifth of them took jobs in education. A good number 20-somethings are teachers or hold related job roles in education. While it’s pretty much a given that finance/banking jobs no longer rule the sphere, our respondents’ job placements have validated macroeconomic trends – and as a result, they’ve actively pursued jobs outside the finance and accounting industries and are looking into other sectors.

As I mentioned in my Job Function Search Spectrum post from a few weeks back, employers in 2008 (and for the foreseeable future) should consider positioning their companies and their entry-level opportunities to a larger, more diverse Gen Y audience.

The numbers don’t lie. Finance and banking opportunities for young talent are dwindling, and the market is only getting tighter for young grads. Though employers are most definitely feeling the pinch all around, the glut of entry-level workers represents tremendous opportunity to move beyond industry lines and hire the best candidates possible for their job functions. And in this competitive landscape, job seekers must consider branching out as well.

Jobs + Economy = Impassioned Gen Y Voters

Post by Mark Kaefer | Thursday, October 16th, 2008 | No Comments »

If you’re like me, you’ve probably caught the hint that the young vote is going to play a major role in the presidential election. Case in point: according to “An informed Gen Y may decide this election” from the Denver Post, youth turnout increased drastically in almost every state holding a primary or caucus on Super Tuesday – doubling, tripling and even quadrupling the turnouts in 2004. The paper argues young voters will have an even greater impact in the general election, because attempts to ‘get out the youth vote’ have finally been coupled with a real effort to ‘inform young voters.’

Between the economy, two wars, an energy crisis, global climate change and everything else we’ve become accustomed to hearing about over the past umpteen months, there’s a lot at stake for the millions of college students and young professionals who will be voting for the first time. Entry-level job creation, a key concern for college educated Gen Y’ers, will likely play a pivotal role at the polls – even if it doesn’t cut through the noise like the other headline-grabbing issues.

Critical Factors for Career-Minded Voters

Yesterday Experience announced the results of our 2008 Jobs and Economics Survey, and with more than 12,900 respondents (from our opted-in student and alumni candidate base) it’s safe to say Gen Y voters are ‘engaged’ with this historic election. Of the 85 percent who said they’d be voting on November 4th, we found that…

  • 80% of respondents said entry-level job creation will play a factor in how they’ll cast their votes
  • 76% indicated midsize to large business stimulation was a voting concern
  • 69% reported entrepreneurial activity was an influencer as well
  • 60% have seen a decrease in employer activity in 2008 – including targeted job postings and on-campus recruiting

Gen Y also cited economic stimulation (58 percent), the energy crisis (50 percent), foreign policy and healthcare reform (39 percent each), education reform (37 percent) and unemployment (35 percent) as the most important issues for the next administration.

With a sharp focus on jobs and the economy, students and young professionals have concerns that mirror those of society at large. Social issues, while still important, are no longer top of mind like they once were. And that’s an easy explanation: young voters, like all voters, are not sheltered from the economic storm that’s significantly affecting just about everything nowadays. Employers seeking Gen Y talent in today’s business climate need to not just keep these concerns in mind, but consider reinforcing ‘stability’ in their messaging when at all possible.

And in case you’re curious: we gave our respondents the option to tell us which way they were leaning politically. Of those who opted to ‘vote’ (nearly 11,000 young voters), 62 percent said they would back Barack Obama and 21 percent said they would go for John McCain. The rest were either undecided (9 percent), voting for a third party candidate (2 percent) or simply chose not to say (6 percent).

Can Money Buy Career Happiness?

Post by Mark Kaefer | Tuesday, September 23rd, 2008 | 2 Comments »

What a crazy past couple of weeks it’s been. The turmoil on Wall Street is certainly keeping me up at night, though I’m fortunate in the sense that I wasn’t one of the thousands of brokerage employees who lost their job in the ensuing collapse. In yesterday’s Wall Street Journal, an article discussing the current market and its impact on recent B-school grads spelled it out plainly: a well-defined career path isn’t something you can bank on anymore. And like the current crisis, the need to reevaluate career paths extends well beyond downtown Manhattan.

Now more than ever, money matters and career choices go hand in hand. Take everything that goes with a down economy and add in the skyrocketing costs of higher education, it’s no surprise more and more college students and young alumni are grappling with school loans and their significant impact on BIG decisions… decisions like “what am I going to do for the rest of my life to pay off my debt?”

The Cost of Student Loans in Gen Y Career Decisions

Earlier this month, Experience polled Gen Y on the subject of student loans and their role in forging career paths. In our Student Loans Survey, half of the respondents who indicated they were currently in school reported they are more likely to accept a job that offers higher pay, but less career satisfaction, in order to repay their student loans. Nearly a third of this group reported that their loan status weighed heavily in decisions to pursue a particular career. Of the college grads who took the survey, the vast majority – at 88 percent – said they have made sacrifices in their budget because of their student loan payments. They indicated these budget sacrifices have affected even common expenses like gas, rent and food – not to mention entertainment and retail shopping.

While it’s certainly a positive sign for our economy as a whole that college students and young grads are taking preemptive measures to deal with the financial ramifications of student loan debt, the reality that career satisfaction is sometimes put on the back burner as a result is unfortunate. But that’s just what it is: reality. As one survey respondent put it…

“I regret choosing a career path that would help me pay off my student loans faster. Although I am thankful for what I have, I wish I followed my heart in my career choice back in college and had not worried about my after-college financial condition.”

With all of this said, there’s a silver lining for recruiters who are competing to bring onboard budget-strapped Gen Y talent. Employers who have the ability to offer paid internships, scholarships, loan assistance initiatives and related benefits that ease student loan debt burden will only help them attract – and ultimately retain – the largest pool of qualified entry-level candidates.

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